6 Tips for Helping Your SME Make Their Best Contribution to Your E-learning Project

As an instructional designer or course developer, you know the importance of identifying the right objectives to support your topic. No matter what the topic or learning objectives, though, every e-learning course actually has the same purpose: to convey knowledge to an audience of learners….

It’s Not Enough to Overcome the Forgetting Curve—Make Each Learning Moment Memorable

In a recent Illumina blog post, Jean Marrapodi, PhD described our mission as learning designers: to create learning activities that capture and maintain learner interest. She talked about three effective ways to structure learning activities for maximum retention: microlearning, drip learning, and spaced learning. These…

Guest Blog: Why Customer Experience Training Matters

Today’s post is from Bruce Temkin, a long-time client at Illumina Interactive. His company, the Temkin Group, helps many of the world’s largest organizations improve their customer experience. Through their research of leading trends and best practices, they advise and train companies by driving change across organizations,…

Building eLearning: Behind the Scenes with Instructional Design

Last fall we began our backstage tour of Illumina’s process for creating eLearning. We’ve looked at Project Management, Graphic Design, Quality Assurance, and Development to learn what it takes to create a world-class look and feel for eLearning.  Our series wouldn’t be complete if we didn’t catch up with our…