Three in a Week? What Was I Thinking?
I just returned from a whirlwind adventure of speaking at three conferences in a week. Three airports, two cities, one hotel, one AirBnB apartment, and three presentations in three different conference centers is a lot to juggle, but the learning, new connections, seeing friends and…
Guest Blog: Why Customer Experience Training Matters
Today’s post is from Bruce Temkin, a long-time client at Illumina Interactive. His company, the Temkin Group, helps many of the world’s largest organizations improve their customer experience. Through their research of leading trends and best practices, they advise and train companies by driving change across organizations,…
Mind Mapping for Better Instructional Design
What if there was a better way? Posted by Jean Marrapodi on Thu, 07/12/2018 – 10:36 Have you ever sat before a project that seemed too big to conquer? An event to plan? A committee with more ideas than action? A massive collection of content that you…
Guest Blog: Lessons from a Nationwide News Story
In early April of this year, an incident of racial bias at a Starbucks store became a nationwide news story that resulted in many companies around the country looking at the issue even more closely than before. At Illumina Interactive we were particularly attuned to…
You’ve Never Had a Blueberry Muffin?
It was a gloomy, gray February morning at Training 2018 in Atlanta. Michael Getz, our President and Founder, and I were in the final minutes before the kickoff of our Rubrics 101 workshop. We’d carefully crafted our handouts and our slides to provide a good…
Building eLearning: Behind the Scenes with Instructional Design
Last fall we began our backstage tour of Illumina’s process for creating eLearning. We’ve looked at Project Management, Graphic Design, Quality Assurance, and Development to learn what it takes to create a world-class look and feel for eLearning. Our series wouldn’t be complete if we didn’t catch up with our…
Five Steps to Stellar Scenarios
Ideally, what would you want your audience to take away from their learning activities? You’d like them to emerge with expanded knowledge or skills, and the inclination and confidence to apply them at work. We know that stories increase learner interest in our content. When…
Getting Learners What They Need
Sputter, sputter, splat. Silence. Recently, my Keurig painfully ground to a halt as I was making my morning coffee. How unfair to expect me to deal with this before caffeine! My first response? Post its obituary on Facebook. Within 30 minutes I had all kinds…
Universal Design for Learning
Posted by Jean Marrapodi on Thu, 12/08/2016 – 13:25 Have you ever dragged your suitcase up a ramp to avoid schlepping it up the stairs? Ridden an elevator rather than exercise your way up six flights? Opened a door with your elbow? If you have, you’ve leveraged…
Irresistible Introductions: The Value Added Hook
When you were in English 101, more than likely, your professor taught you about the thesis statement, and the structure of an essay, which includes the introduction, body, and conclusion. If you took a journalism course, you learned that every article must lead with a…