Revisiting Multimedia Learning Theory: Strategies for Reducing Extraneous Processing in eLearning

Welcome to Part Two of our Illuminating Insights blog series, Revisiting Multimedia Learning Theory, where we’ve been doing a deep dive into educational psychologist Richard Mayer’s foundational cognitive theory of multimedia learning and its application to eLearning design. In Part One, we discussed the three…

It’s Not Enough to Overcome the Forgetting Curve—Make Each Learning Moment Memorable

In a recent Illumina blog post, Jean Marrapodi, PhD described our mission as learning designers: to create learning activities that capture and maintain learner interest. She talked about three effective ways to structure learning activities for maximum retention: microlearning, drip learning, and spaced learning. These…

Guest Blog: Why Customer Experience Training Matters

Today’s post is from Bruce Temkin, a long-time client at Illumina Interactive. His company, the Temkin Group, helps many of the world’s largest organizations improve their customer experience. Through their research of leading trends and best practices, they advise and train companies by driving change across organizations,…