Provider System
About FLPPS
In 2014, New York State, in conjunction with the federal government, began a major initiative – the Delivery System Reform Incentive Payment (DSRIP) Program. DSRIP’s purpose is to fundamentally restructure the health care delivery system by reinvesting in the Medicaid program, with the primary goal of reducing avoidable hospital use by 25% over 5 years.
Across New York State, numerous groups participate in accomplishing DSRIP. The Finger Lakes Performing Provider System (FLPPS) is a partnership comprised of 19 hospitals, 6,700 healthcare providers, and more than 600 healthcare and community-based organizations in a 13-county region (Allegany, Cayuga, Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Steuben, Wayne, Wyoming and Yates counties). FLPPS Partners collectively serve over 300,000 Medicaid beneficiaries and 100,000 uninsured individuals.
THE CHALLENGE:
Help Partners transition to a new healthcare model envisioned and promoted by DSRIP
“The value of the course lies in the fact that it is created for numerous audiences, encompassing a collaborative approach. This happens by breaking it down in a way that individuals in varying job roles at all levels of the organization can understand it, and even various organization types can start to connect and align their work to this larger vision. It personalizes some of the perspectives of different patients, so that people start to understand these topics on a deeper, more individual level, and it does so in a way that is engaging, interactive and based on adult learning principles.”
Learning and Development Team
Finger Lakes Performing Provider System
OUR SOLUTION:
Create two suites of eLearning courses to accommodate the foundation and home health care segments
Given this landscape, FLPPS envisioned a series of foundational modules, for everyone involved.
In addition, there would also be more specialized learning tracks with modules for specific roles, such as home health aides, community health workers, and behavioral health workers, to focus on their particular tasks to achieve the successful transition to value-based healthcare.
Illumina and FLPPS collaborated to create the foundation series and the home health aide series.
RESULTS:
The Foundation Series starts with an elearning module that provides an introduction to value-based healthcare. FLPPS summarizes how the 15-20 minute course functions to achieve its objectives:
I think the value of the course lies in the fact that it is created for numerous audiences, encompassing a collaborative approach. This happens by breaking it down in a way that individuals in varying job roles at all levels of the organization can understand it, and even various organization types can start to connect and align their work to this larger vision. It successfully allows the learner to digest the topic on a broad level before drilling down into more specific topics in future modules/learning tracks.
It also gives an overview of a topic that traditionally has been very hard to break down and understand. It personalizes some of the perspectives of different patients, so that people start to understand these topics on a deeper, more individual level, and it does so in a way that is engaging, interactive and based on adult learning principles.