Illumina Interactive Helps Launch Training for Disaster Distress Helpline Crisis Counselors
Illumina Interactive has been working with Vibrant Emotional Health since 2020, to expand and enhance the training resources available to crisis counselors in Vibrant’s network of crisis centers across the United States. Together, Vibrant and Illumina have developed and deployed a new learning platform, and a library of eLearning modules on a number of key topics. Recently Illumina began working with Vibrant’s Disaster Distress Helpline (DDH) to help develop and launch a set of courses for counselors helping people deal with the stress from natural and human-caused disasters. DDH counselors assist contacts with the aftermath and emotional consequences of a wide array of situations, from the devastation and grief of hurricanes, floods, and wildfires to the severe distress of mass shootings. The new courses, which provide DDH counselors with principles and guidance, and include a number of sophisticated practice scenarios to develop their skills, went into live use nationwide in November 2022. The DDH is administered by Vibrant with funding from the U.S. Substance Abuse and Mental Health Services Administration. To learn more about the DDH, visit disasterdistress.samhsa.gov.