American Institutes for Research (AIR) planned to start allowing workers back to their offices or worksites following months of lockdown due to the global pandemic. AIR, a frequent Illumina client, needed a solution that could be produced rapidly even as the landscape of the facts about the COVID-19 virus continued evolving and the various rules and recommendations for worker safety were shifting.

The original timeline for development was just over 4 weeks for the 12-minute course. Illumina recommended producing the course in Articulate Rise 360. Illumina worked closely with AIR, who provided the detailed content outline along with valuable guidance and prioritized feedback throughout. A working version of the course, with placeholder graphics, was ready for initial client review in four business days. Adding custom graphics created by Illumina in Vyond plus executive videos supplied by AIR were among the next steps, along with revising, re-ordering, and restructuring the content as the protocols for employee safety evolved.