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USA Today | Gannett:

Rapid Enterprise-Wide Unconscious Bias Training

The Challenge:

USA Today/Gannett had ambitious goals for providing unconscious bias training to its roughly 10,000 employees over a period of just a few weeks. Increasing the magnitude of the project was the requirement for a new learning management system platform for the initiative.

The Solution:

Illumina worked closely with its partner, IBIS Consulting Group, and the USA Today/Gannett team to identify and select key content areas, drawing from IBIS’s Unconscious Bias e-learning module series, to create a tailored version for USA Today incorporating client branding. A major aspect of the initiative was the need to provide a platform to rapidly deploy the on-line course. Illumina set up and maintained an instance on Epignosis’ TalentLMS cloud-based learning management system, first to conduct a pilot test with several hundred users in the late spring, and then to launch the enterprise-wide training for the entire target employee group in just 6 weeks over the summer. The implementation included Single Sign-On (SSO) to USA/Gannett’s employee information system, email reminder notifications, and customized reporting to accomplish the rapid deployment to USA Today/Gannett employees. The project was extremely successful, leading USA Today/Gannett to undertake and complete a similar training effort a few months later, this time with another IBIS/Illumina diversity, equity and inclusion-oriented course entitled “Becoming an Ally.” Allyship helps to advance inclusion, mitigate biases, support diversity, and attain equity for individuals and the organization that they are part of.

Client

USA Today | Gannett

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