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About DentaQuest

DentaQuest is a purpose-driven oral health care company dedicated to improving the oral health of all.

DentaQuest tackles this through Preventistry® – their all-in approach to better care, expanded access, value-based financing, and innovative solutions. DentaQuest manages dental and vision benefits for 27+ million Americans and provides direct patient care through a network of more than 85 oral health centers in 5 states.

The DentaQuest Partnership for Oral Health Advancement is a nonprofit organization working to transform the broken health care system and enable better health through oral health. Through strategic grantmaking, research and care improvement initiatives, the DentaQuest Partnership drives meaningful change at the local, state and national levels. The DentaQuest Partnership is affiliated with DentaQuest, a leading U.S. oral health enterprise with a mission to improve the oral health of all.

THE CHALLENGE:

Help Dental Practitioners with the transition to value-based care

For many years, the DentaQuest Partnership, and its precursor the DentaQuest Institute, has provided educational resources for practitioners in the field. Courses have addressed both medical practice aspects and the business side of dental operations. With Illumina’s help, the DentaQuest Partnership created and released a series of online courses on the movement in oral health to value-based care.

As one example, the DentaQuest Partnership wanted an impactful way to convey to dental practitioners the real-life experiences with this transition. They also wanted to include and address constituencies, ranging from the professionals and staff in individual practices to community organizations involved in the promotion and provision of oral health care.

“We’ve been very pleased to have been a part of the DentaQuest learning and development team helping to move oral healthcare forward in the U.S. and we’ve been collaborating with them for almost 10 years now. The DentaQuest Partnership for Oral Health Advancement has always had a comprehensive vision, spanning from overall concepts to specific practices, and a commitment to advancing this effort with impactful eLearning.”

 

Michael Getz
President, Illumina Interactive

OUR SOLUTION:

An interactive video compilation of experiences and perspectives from oral health professionals

This latest module in the value-based-care series highlights the value of person-centered care being provided by community health dental leaders and providers who are deeply embedded and connected to their communities. Stories are shared about innovative ways to deliver care with compassion, trust and resilience despite challenges in the US healthcare system such as lack of insurance coverage for dental services especially for adults, shortage of providers in underserved areas and lack of oral health literacy. The module is designed to be highly interactive and incorporates real life stories via video which provides more of an emotional connection and impact to the information shared.

The course presents the learner immediately with an opening video montage, featuring a number of the speakers who we will hear from throughout the program. After the initial perspectives, the course transitions to a more in-depth exploration of value-based care, compared with the 1960s-originated model of care in common use today. The heart of the course is the many videos – “stories in motion” – that illustrate particular aspects of value-based care that are in transformation in dental practices across the nation. Learners select a topic they want to focus on, and related subtopics are highlighted. Each subtopic offers the learner short videos, often with multiple possibilities per subtopic, to hear the perspectives of colleagues in the field. With each video, the learner has the opportunity to hear from their colleague, and equally importantly, to capture their own ideas and thoughts about the subtopic in a personal journal.
The course continues with visions of the future, again using a short video montage, depicting a world where the focus of oral healthcare has shifted from repairing existing problems to prevention, and from the present situation where oral healthcare is siloed away, to an integration of oral health with the rest of the patient’s physical and behavioral healthcare.